Our Values: We are committed to earning your trust and business by providing you with a 100% handmade quality product proudly made in the USA.
Handbags on stock can be returned within 7-10 days of purchase in its genuine condition for a full payment refund or an exchange. Customer will be charged for shipping If free shipping was offered.
Note: Same refund rules apply for Samples handbags.
*Custon made orders cannot be returned.
Guarantee | Values & Refund Policy
Our Unconditional Guarantee: J &Y Leather Creations offers a lifetime guarantee on the workmanship of our bags. any issues do to craftmanship it will be fix to the best we can with current stock available. A proof of purchase and shipping payment plus insurance both ways is required from the customer. Not including damages as rain / water, sun, heat, rips, spills or little leather care.
all leather products needs care. Please click on care instrutios below to learn how to care vegetable natural and full grain leather goods.